FAQ

What are these creations made out of?

Every piece is lovingly handmade from high-quality polymer clay, ensuring a truly unique finish. Each item is then coated in a non-toxic UV resin for added strength and shine, giving your piece long-lasting durability.

Where is The Craft Cottage based?

I am based in the beautiful San Marcos, Texas and all items are shipped from my studio!

When do custom items arrive?

Because each custom piece is handmade and thoughtfully designed through a collaborative process, custom lighter cases typically ship within 10–14 business days. This timeframe may adjust depending on the complexity of your design or changes requested along the way.

How can I contact The Craft Cottage?

To contact me, you can reach out via our instagram: @thecraft.cottagee, via our email: thecraftcottageco@outlook.com, or via our phone number: +1 737-288-2499. For custom order updates, I will reach out to you directly.

How do I order a custom lighter case?

To order a custom lighter case, navigate to the menu on the homepage, or click here!