FAQ

View some of my frequently asked questions below! 

Q: What are these creations made out of?

A: Every piece is lovingly handmade from high-quality polymer clay, ensuring a truly unique finish. Each item is then coated in a non-toxic UV resin for added strength and shine, giving your piece long-lasting durability.

Q: Where is The Craft Cottage based?

A: I am based in the beautiful San Marcos, Texas and all items are shipped from my studio!

Q: How do I order a custom lighter case?

A: To order a custom lighter case, navigate to the menu on the homepage, or click here!

Q: How do I find out more about shipping?

A: To learn more about shipping, view my shipping policy here!

Q: I am interested in a refund or return. What do I do?

A: For information on refunds and returns, view my return and exchange policy, found here!

For additional questions, please contact me using the contact information below:

Email: thecraftcottageco@outlook.com

Phone: +1 737 (288) 2499